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© PCCW Media Limited

Version: 7.10.3.4_PROD_cbec87c

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Now Dollars Balance

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Purchase Now Dollars in advance to pay for On Demand rentals from Video Express First. Validity period starts from date of purchase. Now Dollars may not be used after expiration of the validity period. Top-up Now Dollars prior to expiration to extend validity period. See more in Terms & Conditions.

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Plesae call customer service hotline 1833 888 if you have any enquiry on the Now Dollars balance

Mature Audiences Only

The following program contains content intended for mature audience only.

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Mature Audiences Only Terms and Conditions

Some content on Now Player are not suitable for viewing by persons below 18 years of age (“minors”) as they contain adult content or content meant for mature audiences (“Mature Content”). You are responsible for checking the identity and age of any person who wishes or intends to view any Mature Content before you permit that person to view such content and for generally ensuring that minors do not access such content by using your login details and password. PCCW Media Limited shall not be liable in any way for any access to or viewing of, Mature Content through your Now Player account by any minor or any unauthorized person.

By activating the Mature Content Lock, you can prevent your children and other minors from watching Mature Content through your Now Player account. The Mature Content Lock will require the viewer to verify his/her Now TV subscriber identity by keying in his/her Now ID password for verification each time a request is made to view Mature Content on Now Player.

If you disable the Mature Content Lock, any person will be able to watch the Mature Content anytime through your Now Player account without having to key in your Now ID password. You are therefore advised to activate the Mature Content Lock and keep it enabled at all times, to prevent minors from accessing the Mature Content. Please change your Now ID password regularly and keep your login details and Now ID password secure and do not disclose them to anyone.

Keyboard Shortcuts

Double click/ press F: Activate full screen/ exit full screen.

Press backspace: Exit player.

Press 1/ left arrow: Backward 10 seconds.

Press 2/ right arrow: Forward 10 seconds.

Press 4: Backward 30 seconds.

Press 5: Forward 30 seconds.

Press 7: Backward 1 minute.

Press 8: Forward 1 minute.

Press 3/ space: Stop/play.

Press 6: Toggle audio channels.

Press -/ down arrow: Decrease volume.

Press +/ up arrow: Increase volume.

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Recording this will stop these recordings:

Kong: Skull Island

9:00am - 9:34pm, 12 Sep, CG226 Crime & Investigation Network
Camera Obscura

4:00pm - 5:oopm, 12 Sep, CH220 BBC Earth
Su, M, Tu, W, Th, Sa 7:50PM - 10:05PM

5:00pm - 6:00pm, 12 Sep, CH223 History

If you would like to watch programs on your smartphone / tablet, please download the Now Player app from Google Play, App Store or AppGallery.

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If you have logged into your account when using this Live Chat, please ensure you logout from your account immediately after every Live Chat session for security reasons. To facilitate our handling of your enquiries, your personal data or information may be required and your conversation with us through the live chat will be recorded. Any personal data or information provided by you or collected by us during the live chat, is collected, used and retained, all in accordance with the requirements of the Personal Data (Privacy) Ordinance and the Privacy Policy Statement of PCCW Media Limited (which can be viewed at http://www.pccw.com/legal/privacy.html) for the purposes of processing and handling your enquiries and service subscriptions, general customer service and quality management. You may decide at your own discretion whether to provide your personal data or information but your failure in providing such the same will cause us to be unable to process your enquiries. Request for access to or correction of your personal data can be made by contacting the Privacy Compliance Officer by writing to GPO Box 9872, GPO, Hong Kong or sending an email to privacy@pccw.com (please specify “Now Player – Live Chat”).

© PCCW Media Limited. All Rights Reserved.

Agree and Proceed

Hello!

Please Add Your First User

Add User

Your existing Watchlist, History & Favorite
Channels will be assigned to the first user.

About multiple users for you and kids

Now Supporting Multiple Users and Kids!

Keep track of your own Watchlist, History & Favorite Channels.
See menus and recommendations personalized just for you.
Create kid users to use a kid-friendly homepage.

Add up to five different users.

OK

Now Supporting Multiple Users and Kids!

Keep track of your own Watchlist, History & Favorite Channels.
See menus and recommendations personalized just for you.
Create kid users to use a kid-friendly homepage.

Add up to five different users.

OK

Hello!

Who’s Watching?

Add User

Edit Users

About multiple users for you and kids

Hello!

Who’s Watching?

J

Jan

M

Mum

D

Dad

B

Brother

Add User

Edit Users

Edit User

Select a User to Edit

Add User

Cancel

Edit User

Select a User to Edit

J

Jan

M

Mum

D

Dad

B

Brother

Cancel

Edit User

Change

Enter Name

Max. 10 characters including numbers and spaces

Change

I'm a Kid!

Programs from Junior Pack, STEM Learning Pack and selected programs for kids are right upfront.

Pleaseentername

Save

Copy User

Delete User

Add User

Change

Enter Name

Max. 10 characters including numbers and spaces

Change

I'm a Kid!

Programs from Junior Pack, STEM Learning Pack and selected programs for kids are right upfront.

Pleaseentername

Save

Copy User

The Watchlist, History, Favorite Channels and User Settings will be copied from

Change

Enter Name

Max. 10 characters including numbers and spaces

Change

I'm a Kid!

Programs from Junior Pack, STEM Learning Pack and selected programs for kids are right upfront.

Pleaseentername

Save

Choose Your Color

Done

D

Dad

Confirm to Delete

Your Watchlist, History & Favorite Channels will be removed.

Are you sure you want to delete this user?

Pleaseentername

Delete User

Oops!

This user profile does not exist anymore.

OK